Privacy Policy
Last updated: 25 June 2026
Introduction
Maple Summit Club ("we", "us" or "our") is committed to protecting the personal information of individuals who interact with our services. This Privacy Policy explains what personal information we collect, how we use it and the rights you have in relation to it. This policy applies to information collected through our website at MapleSummitClub.com and through our event enquiry and planning processes.
Information We Collect
We collect personal information you provide to us directly, which may include:
- Your name, phone number and email address
- Details about your event, including the occasion type, guest count and venue location
- Any additional information you choose to share as part of an enquiry or planning correspondence
We may also collect limited technical information automatically through the use of cookies and similar technologies. This may include your IP address, browser type, pages visited on our site and the time and date of your visit. Please see our Cookie Policy for more detail on this.
How We Use Your Information
We use the personal information we collect to:
- Respond to event enquiries and prepare tailored proposals
- Plan and deliver the events you have engaged us to host
- Communicate with you before, during and after your event
- Improve the quality of our service based on feedback you provide
- Maintain business records as required by applicable law
We do not use your personal information for automated profiling, direct marketing to third parties, or any purpose unrelated to the service you have enquired about or contracted with us to deliver.
How We Share Your Information
We do not sell, rent or trade your personal information to third parties. We may share limited information with trusted service providers who assist with our business operations — for example, email hosting or CRM platforms — where those providers are bound by confidentiality obligations consistent with this policy.
We may also disclose personal information where required by law, legal process, or to protect the rights and safety of Maple Summit Club, our clients and our staff.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any applicable legal, regulatory or record-keeping requirements. Enquiry data from events that did not proceed is generally retained for up to 12 months. Event planning data for completed events is retained for a period consistent with standard business record-keeping obligations.
Your Rights
Under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial equivalents, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to certain uses of your information
- Request deletion of your personal information, subject to applicable legal obligations
To exercise any of these rights, please contact us at enquiries@maplesummitclub.com. We will respond to your request within 30 days.
Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, use or disclosure. No method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security. We encourage you to use caution when transmitting personal information over the internet.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website following a change to this policy constitutes your acceptance of the revised terms.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at enquiries@maplesummitclub.com.